Telesales/Call Centre Executive

Are you confident on the phone? Do you have excellent communication skills and a can do attitude? Are you driven and motivated to exceed targets? Do you want to work for a motivational and respectful employer? Do you want to be an important cog in the wheel and not just another number?

My client based in Horncastle is a very well respected and liked company in the Horncastle area, well known for their staff retention and their friendly, caring nature towards their staff and customers alike.

With over 15 years experience in the telemarketing, telesales, event management and appointment generating industry, my client is expanding and taking on newer and larger contracts.

They are looking for enthusiastic Call Centre/Telesales representatives to contribute in generating appointments for their clients.

An effective call centre/telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone in a genuine and friendly manner.


Contact potential or existing business clients using given leads to inform them about a product or service
Answer questions about products or the company
Ask questions to understand customer requirements
Arrange appointments
Enter and update client information in the database
Go the “extra mile” to meet your targets and facilitate future sales
Keep records of calls and appointments made and note useful information


Proven experience as telesales representative or other sales/customer service role
Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English
Excellent communication and interpersonal skills

Ultimately you need to be an outgoing, bubbly, enthusiastic and driven individual with the desire and motivation to succeed in your role.

A recent review from a candidate placed with my client:

"Gemma was so quick to match me to my new job, it fits perfectly with my quirks and competitive spirit. I'm already hitting targets within my first month. She was friendly and approachable,I just assumed with the lack of jobs up here I would be passed over now I've passed the big 5 0. But no! I've a new lease of life with super mad people, a lovely desk, a window view, and lots of treats (bacon butties and trips to escape rooms) also good money. I had settled for picking up shifts at a local factory which was nice but destroying my joints.
Thanks Gemma for a job well done!" – Tamsin

For more information please call Gemma on 01522 848333

Job Type: Full-time

Job Reference





Gemma Summerfield

"Very good agency with friendly staff and no messing about.. Got me a great job that lead to a contract. I would recommend reflect recruitment to anyone looking for work."

- Client Review

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